Getting paid and getting reviewed

On-demand jobs booked through the app: the client approves the work in the app, then your payout is released. Project jobs under your own contract: the client pays you directly under the terms you both signed — Genie never holds your job money.

• Ask for the review at the right moment — right after the client says they're happy. Genie can send a ready-made request for you.
• Reply to every review. Thank happy clients; answer unhappy ones calmly and offer to make it right.
• Never offer anything in exchange for a review. Honest reviews are worth more, and paying for reviews breaks Genie's rules.