Claiming leads and quoting well

On Genie you see the job details before you claim a lead, so choose the jobs that fit you.

• Read the whole request. Photos, measurements and timing tell you whether it's your kind of job.
• Reply quickly. Homeowners usually talk to the first pros who respond clearly.
• Ask before you guess. One or two good questions ("Is the shut-off valve accessible?") show expertise and prevent surprises.
• Send an itemized quote. Line items — labour, materials, disposal — make your quote easy to compare and harder to undercut.
• Say what's not included. Clear exclusions prevent arguments later.

Save the items you quote often in your price list so every quote takes minutes, not hours.