Privacy Policy

Last updated: 2026-10-15 · Genie is operated by Beebzi AI Ltd. (operating as “Genie”).

Your privacy matters. This policy explains what we collect, why, how we share it, and your choices. It is designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws, and — as we operate in the United States — applicable U.S. state privacy laws (such as the CCPA/CPRA).

Information we collect

• Account and contact details (name, email, phone, address).
• Booking, service, property and payment-related information.
• Verification data for pros (ID, licence, insurance, criminal-record / background-check results via accredited providers).
• Device, usage, approximate location and cookie / analytics data.
• Communications and support messages.

How we use it

To provide and improve the service: create accounts, match jobs, process payments, run verification, provide support, prevent fraud and abuse, meet legal obligations, and — with your consent — send marketing. We rely on consent and other lawful bases as required.

Consent (and CASL)

By using Genie you consent to the collection and use described here. You can withdraw consent, subject to legal and contractual limits. Commercial electronic messages follow Canada’s Anti-Spam Legislation (CASL): we obtain consent, identify ourselves, and include an unsubscribe option.

How we share it

• Service professionals — the details needed to perform your job.
• Payment processors (e.g., Stripe) — Genie does not store full card numbers.
• Verification providers for background and licence checks.
• Analytics and advertising partners (e.g., Google, Meta, TikTok) via cookies/pixels you can control.
• Legal / safety — where required by law or to protect rights, safety and the platform.

We do not sell your personal information. Where U.S. law applies, we honour applicable opt-out rights.

Cookies & tracking

See our Cookie Policy. You can manage cookies in your browser and opt out of analytics/advertising where offered.

Retention & safeguards

We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it. We use reasonable administrative, technical and physical safeguards to protect it.

Your rights

You may request access to, or correction of, your information, and may withdraw marketing consent. Where U.S. state laws apply, you may have rights to know, delete, correct and opt out. To exercise these, contact our Privacy Officer below. We respond within the timeframes required by law.

Children

Genie is not directed to children under the age of majority in your province or state and we do not knowingly collect their information.

International transfers

Your information may be processed in Canada, the United States or by service providers elsewhere, with safeguards appropriate to the destination.

Changes & contact

We may update this policy; material changes will be posted here. Privacy Officer: support@geniesondemand.com.

This page is provided for general information and is not legal advice.