Frequently asked questions
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Frequently asked questions

Answers to common questions about booking on Genie: how it works, pricing, vetting, no-shows, protection and projects.

How does Genie work?

Book everyday jobs on-demand at an upfront price, or post a project and compare quotes from verified pros. Either way, pros are vetted and your job is protected.

How is pricing set?

On-demand jobs show an upfront price before you book; projects get itemized quotes to compare. No membership to browse, no surprise minimums.

What areas does Genie serve?

Genie matches you with local pros across major cities — see the locations page for your city.

FAQ

Is Genie free to use?

Browsing and posting a project are free; on-demand jobs show an upfront price before you book.

What if a pro doesn't show up?

Genie auto-detects it, dispatches a backup, and re-matches you with priority.

Can Genie handle big renovations?

Yes — post a project and compare itemized quotes from verified pros.

Book with confidence

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