Book not sure? describe your task at a clear price up front. Can't find a category? Tell us what you need and we send it to nearby helpers — booked by the hour. Vetted local pros, fast matching, and protection until the job's done.
$32/hrper hour · 2-hr minimum
The price you see is the price you pay
$4.99 booking fee — waived with Genie Plus
No hidden “protection” or service surcharges
Paid securely when you book — held until you approve the finished job
Plus sales tax for your province. Price for a standard job — if yours is bigger, your pro shows the change in the app first.
Vetted & background-checkedUpfront priceProtected to the end
Not sure? Describe your task
Hourly rate$32/hr
Money held until you approve✓
Vetted local pro✓
Upfront price
Not sure what you need? Describe your task and Genie matches you with the right helper or pro — the catch-all for anything that doesn't fit a category.
Check your price
Live from Genie — the same price you’ll see at checkout. Change the answers to see it update.
What's included
Describe any task in your words
Matched to the right helper or pro
Flexible scope
One-off or recurring
Upfront or quoted as suits
Vetted people
How booking not sure? describe your task works
11:13Genie••• 5G
Book Home helpers (Genies)
Not sure? Describe your task›
General home help (per hr)›
Laundry & ironing (per hr)›
Dishes & kitchen tidy (per hr)›
11:13Genie••• 5G
Not sure? Describe your task · what's included
✓Describe any task in your words
✓Matched to the right helper or pro
✓Flexible scope
✓One-off or recurring
11:13Genie••• 5G
Pick a day & time
MTWTFSS
MorningAfternoonEvening
Your price$32/hr
🛡️ Paid into escrow — held safely
Book now
11:13Genie••• 5G
Your pro is on the way
Maria Gomez ✓
Licensed · Background-checked
💬 Message📍 Track
🚗 On the way8 min · 2.3 km
💬 Status updates — chat any time
11:13Genie••• 5G
On site · job started
🔁 Backup pro on standby if anyone cancels
🏠 Harbourfront
✅ Pro on site — job started
11:13Genie••• 5G
Done — you approve
✅ Completed checklist
✓Work completed📷
✓Tested & tidy📷
✅ Approve & release payment
1
Pick not sure? describe your task & see what's included
Each not sure? describe your task service spells out exactly what's included before you book.
2
Upfront price — paid into escrow
You see the full price before you book, then your payment is held safely in escrow until you approve.
3
Vetted pro — re-matched fast if anyone cancels
Background-checked, with status updates and chat in the app — and another vetted pro matched fast if anyone cancels.
4
You approve before anyone's paid
Photos and a checklist are uploaded on completion. You review, approve, and only then is escrow released.
Best practices — getting not sure? describe your task done right
Know what good looks like before you book:
Describe the task as specifically as you can
Add photos if it helps explain
Mention timing and any constraints
We'll route it to the right person
Why it's worth it
No task too odd — just describe it
Matched to the right skill set
Flexible and vetted
The easy catch-all option
Not sure? Describe your task: $32/hr (2-hr min)
That’s the price you pay (plus sales tax for your province) — book a vetted local pro in minutes.
Sign in and Genie matches you with the nearest top-rated, verified pro and shows your price before you book. On the day your pro checks in, completes the work to the agreed scope, and shares completion photos where it makes sense — then you review and approve.
How to prepare
Have the items or task ready so your helper can start right away
Leave clear instructions — what goes where, which bins, which day
Provide access details (buzzer, gate or lockbox code) if you're out
Point out anything to avoid or handle with care
Every home helpers (genies) pro on Genie is background-checked and reviewed — and you'll see your price the moment you sign in.
Why choose Genie
An upfront price before you book — no quotes lottery, no surprise minimums
Not sure? Describe your task — frequently asked questions
How much does not sure? describe your task cost with Genie?
Genie shows a clear, upfront price for not sure? describe your task before you book. No haggling and no surprise minimums — you know the price first, then confirm.
How quickly can I get not sure? describe your task?
Many not sure? describe your task jobs can be booked same-day or next-day. Genie alerts vetted pros near you right away and re-opens your job to other pros fast if anyone cancels.
Are Genie's home helpers (genies) pros vetted?
Every Genie pro is identity-verified with reviews from real, completed jobs, and an automated criminal background check applies for in-home roles. You see ratings and past work up front.
What if I'm not happy with the not sure? describe your task job?
Your payment is held securely and only released when you confirm the not sure? describe your task job is done to your satisfaction. Workmanship is warrantied, and support is a tap away if anything's off.
Can I book not sure? describe your task for a specific date and time?
Yes. Pick the time that works for you when you book, or choose as-soon-as-possible and Genie matches the next available vetted pro.
Book not sure? describe your task today
Price: $32/hr (2-hr min) — book a vetted pro, protected until you approve.
Laundry & ironing (per hr)
Dishes & kitchen tidy (per hr)