200+ vetted, insured home-service pros — upfront prices, protected to the end.
Turnover & deep-clean specialist. Detail-obsessed, brings eco supplies, great with pets. Fluent in English & Spanish.
Specialties“Great work — thorough and lovely.”
“On time and professional. Booking again.”
No booking fees, member pricing, double rewards points and members-only deals — most members make it back in one booking.
1. What Genie is. Genie connects you with independent, vetted service professionals. Genie facilitates booking, messaging and payment; the pro performs the work.
2. Payments & escrow. Prices are shown upfront. A small booking fee applies ($4.99 per booking, waived with Genie Plus — members also get member pricing); taxes are added where applicable. Payment is held in escrow and released to the pro only after you approve the completed job.
3. Your card. Card payments are processed by our PCI-compliant processor (Stripe). Genie never sees or stores your full card number — only a secure token.
4. Cancellation. Cancel free up to 24 hours before your booking. Later cancellations may incur a fee as set out in the cancellation policy.
5. Conduct & safety. Pros are ID-verified and background-checked for their trade. Keep communication and payment on-platform. Report any issue in-app.
6. Your data & privacy. We use your information to run the service, match pros and keep your account secure. We never sell your personal data. You can delete your data and close your account at any time.
7. Liability. Genie facilitates and holds funds; it is not the employer of the pros. Eligible issues are covered under the Genie Protection terms.
This in-app summary is for convenience. The full legal Terms of Service and Privacy Policy govern your use of Genie.
Waive service fees + member prices
Vetted, insured pros for cleaning, handyman, movers, care and 20+ more — money held safe until the job is done.
One simple kit — no picking and choosing. Want to restock a single item later? You can, any time.